Thursday 19 July 2012

Business Case for Benefits Realization - Success

Trying to get people to change is a real challenge; getting organizations to use benefits realization seems nearly impossible.

They have a lot to do already, money is scarce and time even more so.
I am sceptical... answer my questions... show me evidence, are also natural responses.

What we need is a clear business case for benefits realization.

Let's agree the categories and then we can start collecting the evidence. The essential evidence.
I believe that there are eight categories of benefit and I'll go through them one at a time on this blog.

  1. Success
  2. Change Risk
  3. Clarity & Confidence
  4. People & Roles
  5. Program Planning
  6. Complexity
  7. Trust & Support
  8. Control


Let's take Success first of all today.

I've used the word programs a lot but you can substitute this with words like change, projects, portfolios, transformation and activities.
Also, given all the experience out there I'm sure this is not comprehensive, so feel free to post your comments and I'll rework to include them.


Success


In short, benefits realization management (BRM) enables you to achieve greater results over time. 
BRM can therefore be essential for survival if an organization depends on the success of its programs. 



  1. BRM can increase the likelihood that expected results will be delivered on-time, decrease the late delivery of results and help to achieve results earlier.  
  2. BRM enables the performance of programs to be judged on results achieved rather than just deliverables. Surely you need to judge success based on benefits realized and not just deliverables?
  3. The increased transparency BRM brings can significantly reduce any on-going frustrations with both poor results being delivered and failure rates. Spot and correct risks and issues earlier, share clearer information more often.
  4. This clarity also helps to manage the expectations of sponsors and other stakeholders.
  5. The demonstration of progress with realizing benefits can help maintain (or speed up) the pace and momentum of change. Actual results achieved and what is still possible can be shared and used to challenge and motivate. Reducing risk of change.   

  • There are costs.
    • Taking on the approach involves the use of simple processes and roles together with the need to provide a minimum set of information. 
    • Processes include the selection of appropriate measures, setting of targets and estimating the impact of the changes, aligning plans to deliver benefits and governance activities.
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If you find this diagram helpful, feel free to re-use, alter and reproduce it as you feel fit.
The diagram was created and can be edited (for free) in a visual programme mapping tool called Realisor.

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